Shipping policy

-  Dukaan99 ships across India, International Shipping also available. We strive to deliver products in excellent condition and in the fastest time possible.  

-  In case of any query or assistance, you can reach us over call/whatsapp on 8828367778 or via email on info@dukaan99.com (Working hours: Monday - Friday, 10 am to 6 pm. We will get back to you in 24 - 48 business hours. 

 

Shipping Duration:

-  All the products are dispatched between 1 - 3 working days. 

Please note: working days do not include the weekends and public holidays.

-  In situations beyond Dukaan99’s control, there may be circumstances, which may cause a delay in shipping the orders in the given timeline. In such cases, Dukaan99 will ensure delivery at the earliest. 

Please note: we ship all the products in your order under one transaction together as one shipment.

 

Shipping Charges:

-  Shipping within India -  We will deliver the order to your doorstep free of cost if the order value is above Rs. 999. A shipping charge of Rs. 75 will be applicable to all orders under Rs. 999. 
-  Shipping outside India - Charges will be calculated at the checkout page depending on the shipping address. 

 

 We support the following payment options:

1. Cash On Delivery (available in selected pin codes)**
2. UPI
3. Credit Card
4. Debit Card
5. Net banking
6. E-wallets (Paytm)
7. Dukaan99's Credit Vouchers/Credit Note/Gift code

Cash On Delivery:

-  COD service is available on all the orders shipping across India. 

-  To pay for any order using Cash on Delivery (COD) mode of payment, please select the 'Cash On Delivery' option on the payment page.

-  No credit/debit cards are accepted at the door under the Cash on Delivery method.

-  If the packaging has been tampered with, do not accept the order and inform us over call/whatsapp on 8828367778 or via email on info@dukaan99.com (Working hours: Monday - Friday, 10 am to 6 pm. We will get back to you in 24-48 hours.

** Cash on Delivery option is available only in selected pin codes. How do I know if my area is serviceable or not?

-  If you want to know whether your area is serviceable or not, you can call/Whatsapp us on +91 8828367778 (between 10 am - 6 pm, Monday - Friday) or email us at info@dukaan99.com and provide your PIN code. We will inform you in 24 - 48 working hours.