Shipping policy
- Dukaan99 ships across India, International Shipping also available. We strive to deliver products in excellent condition and in the fastest time possible.
- In case of any query or assistance, you can reach us over call/whatsapp on 8828367778 or via email on info@dukaan99.com (Working hours: Monday - Friday, 10 am to 6 pm. We will get back to you in 24 - 48 business hours.
Shipping Duration:
- All the products are dispatched between 1 - 3 working days.
Please note: working days do not include the weekends and public holidays.
- In situations beyond Dukaan99’s control, there may be circumstances, which may cause a delay in shipping the orders in the given timeline. In such cases, Dukaan99 will ensure delivery at the earliest.
Please note: we ship all the products in your order under one transaction together as one shipment.
Shipping Charges:
- Shipping within India - We will deliver the order to your doorstep free of cost if the order value is above Rs. 999. A shipping charge of Rs. 75 will be applicable to all orders under Rs. 999.
- Shipping outside India - Charges will be calculated at the checkout page depending on the shipping address.
We support the following payment options:
- Cash On Delivery (available in selected pin codes)**
- UPI
- Credit Card
- Debit Card
- Net banking
- E-wallets (Paytm)
- Dukaan99's Credit Vouchers/Credit Note/Gift code
Cash On Delivery:
- COD service is available on all the orders shipping across India.** Cash on Delivery option is available only in selected pin codes. How do I know if my area is serviceable or not?
- If you want to know whether your area is serviceable or not, you can call/Whatsapp us on +91 8828367778 (between 10 am - 6 pm, Monday - Friday) or email us at info@dukaan99.com and provide your PIN code. We will inform you in 24 - 48 working hours.